Fluence is committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This Privacy Policy explains our practices regarding the data we collect from our members, guests, and website visitors.
1. Information We Collect
We collect the following types of information:
Personal Information: When you apply for membership, register for events, or engage with Fluence, we may collect your name, email address, phone number, payment information, and other relevant details.
Usage Data: We may collect information about how you interact with our website, including IP addresses, browser types, pages visited, and device information.
Communications: If you contact us via email, phone, or other channels, we may collect and store correspondence for record-keeping and customer service purposes.
2. How We Use Your Information
We use the collected information to:
Evaluate membership applications and ensure alignment with Fluence’s community standards.
Facilitate event registrations, trip planning, and related logistics.
Communicate updates, event details, and important information.
Improve our offerings, website functionality, and user experience.
Ensure security and prevent fraudulent activity.
3. Data Sharing & Security
We do not sell or rent your personal data to third parties.
We may share information with trusted service providers who assist in event logistics, payment processing, and technology support, ensuring they adhere to strict confidentiality agreements.
We implement security measures to protect against unauthorized access, data breaches, and misuse of personal information.
4. Cookies & Tracking Technologies
Fluence’s website may use cookies and similar tracking technologies to enhance user experience, track website traffic, and analyze trends. You can modify your browser settings to manage or block cookies.
5. Your Rights & Choices
Access & Updates: You can request access to your personal data or update your information at any time.
Opt-Out: You may unsubscribe from our communications at any time by following the opt-out instructions included in our emails.
Data Deletion: You can request that we delete your personal information, subject to any legal or contractual obligations.
6. Third-Party Links
Our website or communications may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing any personal information.
7. Policy Updates
We may update this Privacy Policy periodically. Changes will be reflected on this page with an updated effective date. Continued use of our services after modifications constitutes acceptance of the updated terms.
8. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please CONTACT US.
By engaging with Fluence, you acknowledge and consent to the practices outlined in this Privacy Policy.